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We're always an email or phone call 888-We-Supply (888-937-8775) away!
• Is the ECSI Merchandise Store the only place I can order ECSI Merchandise? • Do I have to order on-line or can I call in my order? • What if I have a question about a product? • What if I don't see what I want to order? • What if I order something like Business Cards, will I get a proof first? • How long does it take to get an item once I place the order? • I see a problem on your website, who do I contact? • I have a great product I think you should carry, what should I do? • There's a problem with my order, what steps do I take? • Where can I get text books and completion cards?
Is the ECSI Merchandise Store the only place I can order ECSI Merchandise? Yes, ECSI Merchandise -- through Peregrine Associates -- is very proud to have an exclusive relationship with ECSI.
Do I have to order on-line or can I call in my order?
We want to make it as easy as possible for you to place your order. So feel free to use our online ordering shopping cart. Or, if you're more comfortable, call us directly at 888-We-Supply (888-937-8775) and talk to us live! We'd love to hear from you!
What if I have a question about a product?
That's not a problem -- we're here to help. Use our Contact Us page, email us or call: 888-We-Supply (888-937-8775). If we don't have an anwer right away, we'll get one and get back to you.
What if I don't see what I want to order?
We can customize your order and have the ability to find hundreds of products. Please feel free to email us or call 888-We-Supply (888-937-8775) with your request.
Please note that all class books and completion cards can be purchased directly through CPR Heart Starters.
Absolutely! Most orders can be customized so it's best to email your request or call 888-We-Supply (888-937-8775). With over 24 years experience, our own in-house design team and custom research tools, we're sure to find just the right product for you.
What if I order something like Business Cards, will I get a proof first?
You sure will! An emailed first proof will be sent for approval at no charge. If changes are requested, additional charges may be incurred as this will take extra time editing the original art and sending out additional proofs.
How long does it take to get an item once I place the order?
Each item has a different delivery schedule. For example, business cards take approximately one week, while embroidered shirts may take up to three.
I see a problem on your website, who do I contact?
Please contact our webmaster.
I have a great product I think you should carry, what should I do?
We would be happy to review your product suggestions. Please email us your suggestions.
There's a problem with my order, what steps do I take?
Please email or call us 888-We-Supply (888-937-8775) within five days of receiving your order and we will be happy to address your concerns and remedy the situation as necessary.
Where can I get text books and completion cards?
You can order them from CPR Heart Starters.
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